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ISO Certification – The Outsourcing Dilemma

ISO 9001 certification for a small size company can be done in-house. With the plethora of software packages and training by companies cropping everywhere has made the thought of getting ISO Certification or compliance more achievable. But, does it work that way?

A lot of small size company (less than 25 employees) wish to do ISO Certification. This situation is fine but to attain this target requires a fully dedicated team which should not lose focus and sticks to the defined objectives so that when more work starts pouring deviation from this additional task does not happen. This is an ideal situation. More often to keep forging in direction of certification seems an uphill battle. Management may have the ambition and will to get company certified but unless they pull in a team of individuals who feel the same way outsourcing may seem a good idea.

Among the several benefits of outsourcing the big asset is value added knowledge base which a consultant brings. Cost in quality is a critical factor but the cost of losing customer, company reputation and opportunity lost has weighed more to further enhance the process of ISO outsourcing. ISO Certification is not just about getting a certificate. After ISO Certification process company is audited periodically and internal audit needs to be done to make sure that certification or compliance is maintained. Consultants provide great service at internal auditing by training in-house so that more and more employees have the skill and this in turn will reduce the cost overtime by limiting the visits from outside consultant.

The biggest challenge is selecting a good consultant with a good reputation and references. A good consultant will provide service at a competitive rate. It is an absolute myth that the best consultants are who charge the most. Get quotation and compare costs and services provided. It’s not the big talks but big tasks done which decides a good performing consultant so choose correctly and ISO certification will be a bliss.

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3 comments

  1. Very good post. ISO certification is really good for business reputation. Nowadays, organisations are working out to gain ISO standard. Thanks for sharing.

  2. You’re a real deep thinker. Thanks for sharing.

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